The manager of a restaurant in Radford with a food hygiene rating of 0 has said he is “very upset” and “surprised” the restaurant was given the lowest rating possible. Dosa Wala, a contemporary South Indian restaurant on Radford Road, was inspected on March 3 by the Food Standards Agency, and the findings of that inspection were published recently.
Three areas are inspected by a food safety officer. These are cleanliness and condition of facilities and building and management of food safety, which were both rated as ‘major improvement necessary’, and hygienic food handling, which was rated ‘improvement necessary’.
The manager of the restaurant, who did not want to be named, said the restaurant has only been opened for a few months. He also said there were areas inspected that restaurant workers did not know would be important, and that the work requested has been carried out.
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The manager said: “I am surprised at the rating and very upset, I wish we had more guidance or someone saying, you need to do this, or you shouldn’t do this, with us being a new restaurant. After the inspector’s visit, we knew it would be a low rating.
“The main things were the storage of rice, where we would have half the rice wrapped up and put into storage, but we were told we had to have it in containers. The other was needing a book for our inventory.
“I said if that’s what we have to do, then OK, we’ll do that next time. He also asked us to replace the flooring, which we will do, and he will come back to inspect soon, he was happy with everything else.
“We’ve just started the restaurant in the past few months. We didn’t have some things ready, and we were busy on the day of the inspection, but we have done all the things that have been said about.
“I’m confident of achieving a rating of 5 next time, I’ve applied for it to be inspected again. We work with Uber Eats and Deliveroo, and our reviews on there are amazing.”
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